Terms & Conditions

Last Updated: 5 September 2025

Welcome to CallMyTaxi. By accessing or using our website, calling us, or booking a taxi through our services, you agree to the following Terms & Conditions. Please read them carefully before confirming your booking.


1. Use of Our Taxi Services

– CallMyTaxi provides outstation, local, airport, and sightseeing taxi services.
– All bookings are subject to availability of vehicles and drivers.
– Users must provide accurate pickup, drop, date, and contact details.
– Any misuse of the service or false bookings may lead to cancellation without notice.


2. Booking & Confirmation

– Taxi bookings can be made via website, phone call, or WhatsApp.
– Booking confirmation is shared via call, message, or WhatsApp.
– Fare estimates are indicative and may change due to route, tolls, or waiting time.
– CallMyTaxi reserves the right to refuse or cancel any booking if required.


3. Payments & Charges

– Payments can be made via cash, UPI, bank transfer, or other approved methods.
– Advance payment may be required to confirm certain bookings.
– Toll tax, parking charges, state tax, and driver allowance are additional unless specified.
– Delayed or incomplete payments may result in service denial.


4. Cancellations & Refunds

– Cancellations must be informed in advance via call or message.
– Cancellation charges may apply depending on time and route.
– No refund is applicable for last-minute cancellations or no-shows.
– Refunds, if applicable, will be processed within a reasonable time.


5. Customer Responsibilities

– Customers must be ready at the pickup location on time.
– Any damage caused to the vehicle by the customer will be chargeable.
– Illegal items, alcohol misuse, or unsafe behavior during travel is strictly prohibited.
– Customers are responsible for their personal belongings.


6. Service Disclaimer

– CallMyTaxi acts as a service facilitator between customers and drivers.
– We do not guarantee uninterrupted service due to traffic, weather, or technical issues.
– Arrival times are approximate and may vary due to road or traffic conditions.
– We are not responsible for delays caused by external factors.


7. Limitation of Liability

– CallMyTaxi is not liable for missed flights, trains, meetings, or losses due to delays.
– We are not responsible for items left behind in the vehicle.
– Any disputes during the trip should be reported immediately for resolution.


8. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of Indian courts.


9. Updates to Terms

CallMyTaxi reserves the right to update or modify these Terms & Conditions at any time. Continued use of our services implies acceptance of the updated terms.


10. Contact Us

For any questions regarding these Terms & Conditions, contact us:

CallMyTaxi

Address 1: Hanumansingh Rd, Haripura, Asarwa,
Ahmedabad, Gujarat 380016

Address 2: Mahakali Caves Rd, Sunder Nagar,
Andheri East, Mumbai, Maharashtra 400093

Address 3: Fateh Sagar Overflow, Fateh Sagar Lake,
Udaipur, Rajasthan 313004

Phone: +91 9067650918


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